Short answer: Zach Rattner says in-person estimates take 60 to 90 minutes; with Yembo the customer scans quick videos in a web browser and AI builds a picture-based inventory used for crew prep, checklists and damage claims.
Watch this answer from Episode 49 (starts at 2:56) · Episode 49 notes and transcript
From Episode 49: A Ten Minute Phone Video Replaces Hours of Home Inspections. We Demo the AI Doing It., starting at 2:56.
Zach Rattner [2:55]: Sure. So I have a demo pulled up. Let me quickly explain, then I'll I'll screen share so you can see what you're looking at. So imagine you are moving your house from New York to London. Traditionally, that would involve calling a company, scheduling some time. Someone will come by, ring your doorbell, and then note down all the items that need to be moved. That's important for logistical reasons, like what size truck needs to be brought, how many cartons to pack up the ducks that you see behind me, things like that. And then also for international ones, you gotta deal with customs. For domestic moves, you have to deal with DOT regulations. And this process can take sixty to ninety minutes. And what we've done is we built technology where rather than having an in person estimate happen, you can have the link texted to you, and on your phone, you can go through just in your web browser, scan quick videos of what's there, and the AI will identify what's in the room, make that inventory list, and not just give you a handwritten list of items, but the actual pictures of what's there. And this is important for preparedness on the day of the move, making sure the crew brings the right equipment so you don't have exceptions on the day of the move. It's helpful as a checklist. You can go through and make sure you've loaded everything and then unloaded everything. And it's also important if you do have a loss or a damage claim to go back and see what was agreed upon, being able to compare the item that's been damaged to what it was before the move even happened.
